Thinking Man on Couch

Urgent Help

Asking for help can be the scariest thing, but there are people out there to help you. 

If you are in an emergency and there is risk to life (that can be your own or another person's), call 999.

Is it an emergency?

Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person.  Samaritans also has a Welsh Language Line on 0808 164 0123 (7pm–11pm every day).

Phone: 116 123


Opening times: 24/7

Need to talk to someone?


Supports gender-diverse young people aged 19 and under, as well as their families and carers. Mermaids also offers a helpline and and webchat. 

0808 801 0400


Supports LGBTQ+ people who've experienced hate crime, sexual violence or domestic abuse.

0207 704 2040 (London LGBT+ advice line)
0800 999 5428 (National LGBT+ domestic abuse line)



Listening services, information and support for lesbian, gay, bisexual and transgender communities.

0300 330 0630


LGBT+ Support

If you need help during a mental health crisis or emergency, NHS urgent mental health helplines provide:

  • 24-hour advice and support - for you, your child, your parent or someone you care for

  • help to speak to a mental health professional

  • an assessment to help decide on the best course of care

Urgent help  in a crisis

CALM Provides support to anyone in the UK who is feeling down and needs to talk or find information.

Free webchat service available.

Information about the helpline and how it works available here.

Phone: 0800 58 58 58

Opening times: 5pm - midnight, 365 days a year

Support for 


Counselling charities 

Accessing support doesn't have to cost the world, across the country there is a range of charities offering different levels of support  

Find a therapist 

'Help find the support to match your needs

Online directory of qualified therapists who identify as, or are understanding of, minority sexual and gender identities.

Access to  Therapies